{"id":12,"date":"2025-12-23T11:37:49","date_gmt":"2025-12-23T11:37:49","guid":{"rendered":"https:\/\/nasha.octalsystems.io\/?page_id=12"},"modified":"2026-02-09T10:52:58","modified_gmt":"2026-02-09T10:52:58","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/nasha.octalsystems.io\/en\/refund_returns\/","title":{"rendered":"Refund &#038; Return Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"12\" class=\"elementor elementor-12\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-fda41fd e-flex e-con-boxed e-con e-parent\" data-id=\"fda41fd\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-efaf3ac e-con-full e-flex e-con e-child\" data-id=\"efaf3ac\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-614294e elementor-widget elementor-widget-heading\" data-id=\"614294e\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Returns Eligibility<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-14734a4 elementor-widget elementor-widget-wd_text_block\" data-id=\"14734a4\" data-element_type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<ul>\n<li>Returns are accepted within 3 days from the delivery date.<\/li>\n<li>Items must be unused, unopened, and in original packaging.<\/li>\n<li>Proof of purchase is required.<\/li>\n<li>Returns without defects, change of mind, or price differences elsewhere are not eligible<\/li>\n<\/ul>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c9ceaf5 e-con-full e-flex e-con e-child\" data-id=\"c9ceaf5\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d9a21e9 elementor-widget elementor-widget-heading\" data-id=\"d9a21e9\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Non-returnable items include (but are not limited to):\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fa4fb59 elementor-widget elementor-widget-wd_text_block\" data-id=\"fa4fb59\" data-element_type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<ul>\n<li>Chilled or frozen products.<\/li>\n<li>Baby food.<\/li>\n<li>Milk and dairy products.<\/li>\n<li>Any items restricted for hygiene, safety, or legal reasons.<\/li>\n<\/ul>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ce40067 e-con-full e-flex e-con e-child\" data-id=\"ce40067\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-93f97ef elementor-widget elementor-widget-heading\" data-id=\"93f97ef\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Damaged or Incorrect Items<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9552bfa elementor-widget elementor-widget-wd_text_block\" data-id=\"9552bfa\" data-element_type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<ul>\n<li>If your item is damaged, defective, or incorrect, notify us within 24 hours of delivery with photos.<\/li>\n<li>Approved cases will be replaced or refunded.<\/li>\n<\/ul>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-abdc9b7 e-con-full e-flex e-con e-child\" data-id=\"abdc9b7\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7b284d3 elementor-widget elementor-widget-heading\" data-id=\"7b284d3\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Refunds<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c5699de elementor-widget elementor-widget-wd_text_block\" data-id=\"c5699de\" data-element_type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<ul>\n<li>All returns are subject to inspection and approval.<\/li>\n<li>Once approved, refunds will be processed as:<\/li>\n<li>Store credit, or<\/li>\n<li>Refund to the original payment method.<\/li>\n<li>Processing me may vary depending on banks or payment providers.<\/li>\n<\/ul>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5f5374b e-con-full e-flex e-con e-child\" data-id=\"5f5374b\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2d2c7d5 elementor-widget elementor-widget-heading\" data-id=\"2d2c7d5\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Sale &amp; Promotional Items<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4bcb02f elementor-widget elementor-widget-wd_text_block\" data-id=\"4bcb02f\" data-element_type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<p>Discounted or promoioonal items are non-refundable and non-exchangeable, unless defective.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c51ab56 e-con-full e-flex e-con e-child\" data-id=\"c51ab56\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-85ef67d elementor-widget elementor-widget-heading\" data-id=\"85ef67d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Exchanges<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-72b356d elementor-widget elementor-widget-wd_text_block\" data-id=\"72b356d\" data-element_type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<p>Exchanges are only offered for defective or damaged items and for the same product only.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7965b7d e-con-full e-flex e-con e-child\" data-id=\"7965b7d\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3ab5c0d elementor-widget elementor-widget-heading\" data-id=\"3ab5c0d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Important Notes<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-12e6c05 elementor-widget elementor-widget-wd_text_block\" data-id=\"12e6c05\" data-element_type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<ul>\n<li>Do not return items directly to the manufacturer.<\/li>\n<li>We reserve the right to reject any return that does not meet the above conditions.<\/li>\n<\/ul>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ae78b3a e-con-full e-flex e-con e-child\" data-id=\"ae78b3a\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-405e34d elementor-widget elementor-widget-heading\" data-id=\"405e34d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/nasha.octalsystems.io\/en\/contact-us\/\">For return requests, contact us<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-08a4bff elementor-hidden-desktop elementor-hidden-tablet elementor-hidden-mobile elementor-widget elementor-widget-wd_text_block\" data-id=\"08a4bff\" data-element_type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<p>Nasha.ae accepts refunds or replacements of goods under the following condition:<\/p>\n<ul>\n<li>Damage occurred during transit<\/li>\n<\/ul>\n<p>Once the return is approved, the refund will be processed within <strong>7 working days<\/strong> to the original mode of payment.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Returns Eligibility Returns are accepted within 3 days from the delivery date. Items must be unused, unopened, and in original<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-12","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/nasha.octalsystems.io\/en\/wp-json\/wp\/v2\/pages\/12","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/nasha.octalsystems.io\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/nasha.octalsystems.io\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/nasha.octalsystems.io\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/nasha.octalsystems.io\/en\/wp-json\/wp\/v2\/comments?post=12"}],"version-history":[{"count":13,"href":"https:\/\/nasha.octalsystems.io\/en\/wp-json\/wp\/v2\/pages\/12\/revisions"}],"predecessor-version":[{"id":30257,"href":"https:\/\/nasha.octalsystems.io\/en\/wp-json\/wp\/v2\/pages\/12\/revisions\/30257"}],"wp:attachment":[{"href":"https:\/\/nasha.octalsystems.io\/en\/wp-json\/wp\/v2\/media?parent=12"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}